FAQ

General Questions

The USC Admission Center is the guest relations branch of the USC Office of Admission. We serve as the face and voice of the university for prospective students and their families, as well as alumni, school and youth groups, community-based organizations, and other guests at USC’s University Park Campus. Much of our work includes providing tours and giving presentations to showcase the best of USC.
Please refer to our Roles page for descriptions of these positions. You are welcome to apply to both programs.
We are on the second floor of the Ronald Tutor Campus Center, Sample Hall, in Suite 202.
The Student Ambassador (Tour Guide) role is an in-person position with opportunities to provide limited virtual programming. Visit the Office of Admission’s Meet Us page for a list of our current program offerings.

I decided to apply because I wanted to gain more experience in talking and communicating with people. As a new student to USC, becoming a student ambassador was a great opportunity to not only help prospective students feel more comfortable with the school, but also to increase my own knowledge of the school and to become more comfortable in a new environment. I think it’s important to not get overwhelmed. Don’t stress out about writing the script or getting to know every other student ambassador as soon as you get hired. There’s a lot of opportunities in the time that you’re here, and it’s important to take things at your own pace!

Colin Stillman (he/him)

Application Process and Timeline

The application process consists of a written application, followed by an interview round for those selected to move forward. We take a holistic approach to hiring. We are not looking for specific GPAs or majors, but rather for students who are excited about USC and interested in sharing their story with others.
Shortly after submitting your application, you will receive an email confirming that we have received it. Then, once the application period has closed, a member of the Admission Center will contact you to let you know if you have been invited to an interview.
The interview process will continue throughout the beginning of fall semester, and students will know if they have been accepted for this role by mid-October.
Student Ambassadors will begin work and training on Friday, November 1, 2024.
We strongly recommend that prospective applicants attend one of our Information Sessions to learn more about the role and application process. Attendance at our Information Sessions will be considered in the selection process. If you are not able to attend a session, please email our team at acjobs@usc.edu for access to a recording link.

For the most up-to-date information, we encourage you to follow us on Instagram: @usc_admcenter and @usctommystours.

I applied to the AC because I knew how much knowledge I would acquire from the job. As I always say, knowledge is empowerment. I am able to share the information I've learned to be a resource to so many prospective students that deserve to know absolutely everything about USC to ease their transition of finding home, whether that's a transfer or incoming freshman. Ultimately, seeing the joy in my guests as they indulge in my corny jokes or the information they've gathered to make a decision about their future reminds me of is a continuous reminder that I can take away some of the exhaustion and loneliness of the college application process by sharing my testimony and inspiring others to not underestimate their worth. Plus, I've become a personal advisor to my friends and myself which, in hindsight, was an added plus in applying to the AC!

-Indira Escobar (she/her)

Eligibility and Requirements

All currently enrolled undergraduates who are not in their final year of study are eligible to apply for the Student Ambassador and Tommy’s Tours VolunTour Leader positions.
Of course! Whether you have been at USC for less than a semester or for multiple years, we value the contributions that every ambassador brings to our team.

Our training process will teach you all the skills necessary to be a successful ambassador for the university, no matter how much (or little) you currently know about USC and its campus.
Yes, our office accepts work-study students, but you don’t have to be a work-study student to apply. All student workers must have acceptable I-9 documents at the time of hire and throughout their employment.